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OCS Web Conferencing Edge Problem
Dears,
Im new to this woderful website, and I hope someone of you can help me.
I have installed OCS 2007 R2 Edge Server which has the Access Edge role, and another server which has Audio\Video role, I know the new recomendations is to have a consolidate Edge topology but we had to do this because of networking limitations were network guys could not provide real IP adress and internal one on the same network card, they say this contradict with VLAN design they have in the DMZ.
Now I could run the access Edge and its working fine, also the Audio\Video confrencing is working fine, but I cannot start live meeting sessions, when I send a live meeting request the live meeting starts then it give me an error indicating that the meeting service is not available in this time and try later.
I checked the Web Conferencing Edge log and found the following error:
Failed to process data received from the client
Over the past 1 minutes Office Communications Server has disconnected clients 2 time(s) as a result of invalid data being received on client connections. The last such client which was disconnected is "IP Address:Port_Number".
Cause: Failed to process data received from the client
Resolution:
Check and make sure that the connection came from a trustworthy client.
I checked the front-end servers in the next hop pool and found the following Warning:
Event id 41993
Source: OCS Web Conferencing Edge Server
and
Event id 14507
Source:OCS Protocol Stack OCS 2007
I had everything working till now but couldn't fix this live meeting issue.
Your Help is highly appreciated.
Check the following
Dear Hamdi,
The error you are facing on the Web Edge seems to be related to security trust, so just check the following settings:
1- Make sure the certificate you have on the Web Conferencing server is Valid, trusted by the client and the server and client can initiate http settions to outside to validate CRLs.
2- Make sure the certificate name mach the external name of the server published in external DNS.
3- Make sure you configured the OCS pool with the correct external name of the Web conferencing server and internal name, and correct port numbers "from outside 443 for sure".
4- Since this is a trust issue also you have to chack the clock on the client machine and the server, Im not talking about the time zone, even if time zone is different, the clock on the server should be correct according to the time zone of the server, and the same for the client.
5- Run the validation test on the edge server and snif traffic on the client while trying to connect, this may help you knowing what is going on.
For me I had exactly the same issue and I found that the time on the server is not correct, this caused the client to appear violating the security checks.
I hope this helps.
Ayman Abu Qutriyah
Ayman Abu Qutriyah
Thank you
Thank you Ayman for your support,
You are right, it was the server clock causing the problem, once I correct it everything goes right.
Thank you again.
Hamdi Awadi
Systems Engineer
Hamdi Awadi
Systems Engineer
Thank you
Thank you Ayman for your support,
You are right, it was the server clock causing the problem, once I correct it everything goes right.
Thank you again.
Hamdi Awadi
Systems Engineer
Hamdi Awadi
Systems Engineer